Trip.com is more transparent upfront about taxes and fees, and cashback. Agoda is more of a black box even when you finally see what the cost is and penalizes you for small cashback redemptions.

Read this if you don't want to read the rest

Feature Trip.com Agoda
Tax and fees shown Before checkout, split into line items Not broken down even at checkout
Cashback At payment 60 days after stay
Using cashback Any amount Min. USD 10 or additional fee

Trip.com

Trip.com shows you the prices before you get to checkout. The screenshot below is when you're viewing a room.

You can also clearly see the number of Trip Coins you'll earn and the computed value in your currency. Trip Coins are earned when you pay upfront.

Agoda

Agoda doesn't tell you much about taxes until you go to checkout, and even then, you'll have to do the math yourself.

Agoda gives you your Cashback a whopping 60 days after check-out AND penalizes you for redemptions under USD 10.

Takeaway

Trip.com is super in many ways when compared to Agoda. Oh, and I didn't even mention the prices, which are lower most of the time. In the example above it is about USD 450 less on Trip.com